88rm Privacy Policy

Last updated: 10 November 2026

This Privacy Policy explains how 88rm collects, stores, uses and protects personal information when you visit 88rm.cam or use any of our services. By registering an account or continuing to browse, you acknowledge that you have read and understood this policy.

Who Operates This Site

88rm operates the online gaming platform accessible at https://88rm.cam. When we refer to "88rm", "we", "us" or "our" throughout this document, we mean the entity responsible for processing your personal data on this platform.

If you have questions about how your data is handled, the contact details are in the Contact Us section at the bottom of this page.

Data We Collect

We only collect information that is necessary to operate the platform, comply with legal obligations, and keep your account secure. The table below summarises the main categories.

Information You Give Us Directly

Most of the personal data we hold comes directly from you: when you create an account, complete the KYC process, make a deposit via Touch 'n Go eWallet, DuitNow, FPX Online Banking or Bank Transfer, or get in touch with our support team.

Information Collected Automatically

When you visit 88rm.cam, our servers automatically log your IP address, browser version, referring URL and pages viewed. This data helps us detect fraud, troubleshoot technical issues and improve the platform. It is not used to build marketing profiles without your consent.

How We Use Your Data

We process your personal data only for specific, legitimate purposes. Here is a plain-language breakdown:

• Account management: creating and maintaining your 88rm account, verifying your identity, and processing login requests.
• Payments: processing deposits and withdrawals through our supported payment methods, and verifying that transactions are authorised.
• Legal compliance: meeting our obligations under anti-money laundering (AML) rules, verifying that players are aged 18 or above, and responding to lawful requests from authorities.
• Security and fraud prevention: detecting suspicious login attempts, flagging unusual transaction patterns, and protecting your funds.
• Customer support: responding to queries via our 24/7 Live Chat and resolving disputes.
• Service improvement: analysing aggregated, anonymised usage data to fix bugs and improve features — no individual profiling for advertising purposes.
• Responsible gaming: monitoring for signs of problem gambling and offering self-exclusion or deposit limit tools when needed.

We do not sell your personal data to any third party, and we do not use it for targeted advertising on external platforms without your explicit consent.

Sharing with Third Parties

88rm shares personal data only where it is necessary or required by law. The following categories of third parties may receive limited data:

• Payment processors: your bank account or e-wallet details are shared with the relevant payment gateway (e.g., DuitNow, FPX) solely to complete a transaction.
• Identity verification providers: during KYC review, document images may be shared with a verification service to confirm authenticity.
• Game providers: platforms such as Evolution, PG Soft, CQ9, Spribe and Pragmatic Play receive a session token and player ID to load games — they do not receive your name, ID documents or financial details.
• Legal and regulatory authorities: where required by Malaysian law or a valid court order, we will disclose data to the appropriate body.
• IT and cloud infrastructure: our hosting and database providers access data only to the extent needed to maintain platform uptime, under strict confidentiality agreements.

Any third party that receives data from 88rm is contractually bound to handle it securely and only for the purpose for which it was shared.

Cookies and Tracking

88rm uses cookies and similar technologies to keep you logged in, remember your preferences, and measure site performance. We do not use third-party advertising cookies.

You can clear cookies at any time through your browser settings. Disabling essential cookies will prevent you from staying logged in to your 88rm account.

How Long We Keep Your Data

We retain personal data only as long as necessary. The general retention periods are:

• Active account data — kept for the lifetime of your account plus 5 years after closure, to meet AML and audit requirements.
• Transaction records — retained for 7 years from the date of each transaction.
• KYC documents — kept for the period required by applicable law, typically 5 years from account closure.
• Live chat transcripts and support logs — retained for 2 years to assist with dispute resolution.
• Server and access logs — deleted after 90 days unless retained as evidence for an ongoing security or fraud investigation.

When data is no longer required, we delete or anonymise it in a way that prevents reconstruction.

Your Rights

As a player, you have the following rights over your personal data held by 88rm:

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to fix inaccurate or incomplete data.
• Deletion: request that we delete your data where we no longer have a legal basis to hold it. Note that we cannot delete data we are required by law to keep (e.g., transaction history during the statutory retention period).
• Restriction: ask us to pause processing your data while a dispute is being resolved.
• Portability: receive your data in a commonly used, machine-readable format.
• Objection: object to processing based on legitimate interests, including direct marketing.
• Withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team via 24/7 Live Chat. We will respond within 30 days. Identity verification may be required before we action a request.

Security Measures

88rm takes the protection of your data seriously. The measures we have in place include:

• TLS/SSL encryption on all data transmitted between your browser and our servers.
• Passwords stored using a one-way cryptographic hash — we never store your password in plain text.
• Two-factor authentication (2FA) available for account login and withdrawal confirmation.
• Access controls that restrict staff access to personal data on a strict need-to-know basis.
• Automated monitoring for unusual login patterns and high-value transaction anomalies.
• Regular internal security reviews of our data handling processes.

No system is completely immune to risk. If you suspect that your 88rm account has been compromised, contact our Live Chat support immediately so we can secure your account.

Players Under 18

88rm is strictly for adults aged 18 and above. We do not knowingly collect or store personal data from anyone under 18. If we discover that a minor has created an account, that account will be closed and all associated data deleted. During registration and KYC verification, we check date of birth and identity documents to enforce this requirement.

If you believe a minor has accessed our platform, please notify us via Live Chat straight away.

Updates to This Policy

We may revise this Privacy Policy from time to time — for example, to reflect changes in the law or updates to our platform. When we make material changes, we will display a notice on the 88rm homepage and update the "Last updated" date at the top of this page.

Continued use of the platform after a policy update constitutes your acceptance of the revised terms. We recommend checking this page periodically if you want to stay informed about how we handle your data.

Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or how 88rm handles your personal data, please reach out through our official support channel:

• Live Chat: available 24/7 directly on 88rm.cam — this is the fastest way to reach our team.
• In-app support: tap the Help icon in the 88rm app to start a live chat session.

We aim to acknowledge all privacy-related enquiries within 2 business days and resolve them within 30 calendar days. If your request is complex, we will keep you updated on progress.